The qathet Regional District is seeking the services of an experienced Information Technology (IT) Managed Services Provider to provide a full range of IT support services, including but not limited to: on-site and remote system maintenance; infrastructure installation and repair; desktop image development and deployment; desktop support and troubleshooting; support for roaming profiles; domain management; network management and monitoring; account setups and access permissions; security management; backups, testing and recovery; system monitoring with alerting tools; managing third-party vendors and technology suppliers; software installation, updating and patching; provision of Active Directory, remote access, Email and data base administration; software licensing management, equipment warranty management, and assisting in IT asset tracking and budget planning.

Please note that it is the responsibility of the proponent to submit the Registration of Intent to Respond form (Section H of the Request for Proposal) in order to receive addenda.

PROPOSALS MUST BE RECEIVED NO LATER THAN 4 PM on Monday, September 30, 2024. 

For all inquiries contact:  Nancy Schmeister, Manager of Technical Services at technicalservices@qathet.ca.

The RFP and any addenda can be found on BC Bid at: https://bcbid.gov.bc.ca/page.aspx/en/bpm/process_manage_extranet/203659/.