qathet Regional District currently owns and operates one Residential Water System, the Myrtle Pond Water System. Much has been done in recent years to upgrade the Myrtle Pond Water System and extend its useful life. Old and dilapidated infrastructure has been replaced and meters with cross-connection prevention have been installed. A new water reservoir has been constructed and is now operational. A new treatment facility was built in 2014 and delivered and commissioned in January 2015. The system is governed by a Permit to Operate from Vancouver Coastal Health. For information on paying your fees, please go to the Utilities Accounts page.
Water system users can do a lot to help keep the water system in good working order. This will ensure the availability of adequate quantities of water for all users, extend the system’s useful life and delay the need for costly replacements.
- Please call before you dig. In order to avoid damage to the system’s underground waterlines, we ask that you contact the regional district office before you dig anywhere around your home.
- Read your meter. Take a reading at night before you go to bed and again first thing in the morning. If you have not used any water throughout the night, the readings should be identical. If they’re not, you may have a leak. A leaking toilet can waste more than 400 litres of water each day, and may not be obvious. To check for leaks, put a few drops of dark food colouring into your toilet tank. If, without flushing, the colour begins to appear in the bowl after 15-20 minutes, you have a leak. The most likely cause is a worn or ill-fitted flapper valve which is easily replaced.
For general inquiries or to report a problem with the system contact our System Operator, Bill Taylor at 604-414-8298 (cell).
For technical information, requirements for new service connections or water regulations contact Operational Services at 604-487-1380 or email@example.com.